What defines us?
Our Mission
Our goal for employees, guests, owners, & the community is to be amazed in everything we do. We create jaw dropping moments they are excited to share with their friends & family. We succeed when someone starts a story with “Oh my gosh, did you hear about… insert positive comment here.”
Our Vision
For Our Community – We provide relief and opportunities for a stronger community
For Our Guests – We create enjoyable 7th sense moments for our guests
For Our Team – We equip, empower, and encourage our team for ongoing success
Our Values
Safety is Our #1 Priority
Create Memorable Experiences
Have Fun Everyday
Whatever You Do, Be the Best
From Sweet Beginnings...
Top Concepts is an entertainment and retail brand that offers the best in adventure, live entertainment, sweet treats, and family fun in the highly popular East Tennessee tourist destination, Pigeon Forge. This team knows a thing or two about larger-than-life guest experiences.
Meet the Team
Chucky Blalock
Partner
Chris Coates
Partner
Ryan Grab
Partner
Ryker Parton
IT Director
Jacob Shields
People Operations Manager
Marcus Watson
VP Marketing
David Reed
VP Sales
Kim Rollins
Head Bookkeeper
Brandon Kirchhofer
Creative Director
Holly Sturdivant
Merchandising Director
Michael Kagel
Sales Manager
Brianna Deyo
Bookkeeper
Joy McNealy
Sales Manager, Tour & Travel
Erica H
Creative
Rachael Griffin Morales
Area Marketing Manager
Emily Hendrix
People Operations Director
Bradlee Bise
Marketing Coordinator
Join Our Team!
Top Concepts is now hiring energetic, dependable individuals to join our team in creating unforgettable guest experiences across our award-winning attractions in Pigeon Forge. Whether you’re welcoming guests at TopJump, guiding families through a candy wonderland at Crave Golf Club, or helping pirates and mermaids clash at mini golf, every role plays a part in the fun. With competitive pay, flexible schedules, and a high-energy environment, it’s more than a job—it’s a place to grow and have a blast doing it!